Our customers share their experience.

What people are saying

"I just wanted to write you this letter to inform you of my recent experience working with Logan Dougall. I personally work in a different industry, and it is my first home build, so my experiences with some other people in the lumber business has been extremely challenging to say the least.

It has been a breath of fresh air to deal with Logan. He has been extremely responsive to my request, and also keeping up to date, with the progress of the floor and truss design. His professionalism and response has been top level.

I really appreciate this kind of customer service, especially when other companies don’t care, because the building business is booming.

It is because of Logan, that I am considering purchasing more products from Turkstra for this house."

Best regards,
V.P - Hamilton

"Everything was perfect, the doors are up and look great... Jeff was able to coordinate a delivery that suited my schedule, the delivery fellow was very helpful and most of all, it was an absolute pleasure working with you to complete my order...

you are friendly, professional and made me feel that even my relatively small order mattered. You are awesome at what you do!!"

T
Hamilton, ON

"Just a quick note to acknowledge a few people that provided outstanding service. Thea from the beginning of my order didn't miss a beat and followed up with phone calls every time!!! Rare service!!! Leslie was always helpful and pleasant. Jamie who delivered when things got a bit mixed up. Thank you everyone!"

Carmen

"TI appreciate your efficiency, you have a remarkable system, I have never experienced this before.

I will be recommending the showroom to all our neighbours for future projects."

J, V
Smithsville, ON

"Thank you so much for your professional consulting and guidance! We could not have achieved the perfect space without the expertise of the Designer Showcase!

We will be recommending you to friends and neighbours"

Mary McBride
Burlington, ON

"Turkstra has been a great resource for myself and clients. Often, the world of doors, windows and mouldings are daunting, but Thea, at the Designer Showcase, makes this process a breeze. With her help, knowledge and expertise, I know I can send my clients directly to Thea and they will get fabulous service and an even better product. Turkstra's Designer Showcase is a great resource where you can see various ideas, products and styles.

Thank you Thea and Turkstra for all your help and keep up the great work!"

Krista S.

"Ms. Kraus guided the process through professional recommendations of product design to accomplish the highest surface area for light as well as tracking the order through its manufacture and delivery. The accuracy of the installer’s measurements produced a product which fit perfectly even though there were several obtuse angles to work with. His clean-up procedure included ‘hands and knees’ vacuuming upon completion of the job."

Throughout this project, Ms. Kraus diligently and professionally kept customer service at the top of her concern. Turkstra should be proud to have employees like Ms. Kraus."

A

"I have worked closely with Thea on various projects and highly recommend Turkstra products and the use of the Designer's Showcase Gallery. I found Thea very professional and detail oriented. Thea provides creative direction that is immensely helpful and has a vast amount of knowledge on hardware and functionality, as well as millwork products (doors/windows/trim/hardware). It was a pleasure to work with Thea and I look forward to specifying Turkstra Lumber products in my upcoming projects."

Suzanne Vujic | SV Design INC.

"TI appreciate your efficiency, you have a remarkable system, I have never experienced this before.

I will be recommending the showroom to all our neighbours for future projects."

J, V
Smithsville, ON

"Thank you so much for your professional consulting and guidance! We could not have achieved the perfect space without the expertise of the Designer Showcase!

We will be recommending you to friends and neighbours"

Mary McBride
Burlington, ON

Success Stories:

"It has been a breath of fresh air to deal with Logan. He has been extremely responsive to my request, and also keeping up to date, with the progress of the floor and truss design. His professionalism and response has been top level."

Vince Palazzo
Hamilton, ON

"Thanks so much again for the help you provided me last week when I was looking for mouldings for my client. Your knowledge and expertise help me put together the ideal solutions for my clients

I’ve spec’d Turkstra for various products and then the contractor on the projects go to the store that they buy from – either Niagara Falls or Ridgeway. This arrangement is really working out well."

Tobi Brockway
Niagara on the Lake, ON

"Turkstra has been a great resource for myself and clients. Often, the world of doors, windows and mouldings are daunting, but Thea, at the Designer Showcase, makes this process a breeze.

With her help, knowledge and expertise, I know I can send my clients directly to Thea and they will get fabulous service and an even better product. Turkstra's Designer Showcase is a great resource..."

Krista S.

"Thank you so much for your professional consulting and guidance! We could not have achieved the perfect space without the expertise of the Designer Showcase!

We will be recommending you to friends and neighbours"

Mary McBride
Burlington, ON


Read More

Turkstra Family:

Turkstra Lumber
The Mill
Turkstra Installs
Turkstra Trim and Doors
Turkstra Windows
Turkstra Decks
Turkstra Trusses

Our Partners:

Crowder
Cape Cod
Canwel
Del Windows
Ostaco
Cabinetsmith
Baldwin
Alexandria Mouldings
Fiberon
Emtek
Elite Mouldings
Jeld Wen
James Hardie
Lemieux Doors
Murphy Door
Maibec
Regal Ideas
Taymor
Therma-Tru
Taiga
Synergy

Visit the designer showcase /
get in contact

Address:

370 Green Road
Stoney Creek, ON
L8E 2M3
Tel: 905-664-7337

Hours:

Monday-Friday: 8am-5pm
Saturdays: 8am-4pm
or by private consultation
(arrange an appointment)

Consultations:

For questions and project advice


Contact our staff